YOUR BEAUTY SPACE

Return requests

A clear next step for a product or order question.

Before you arrange a return

Ordering is paused, so no live purchases can be returned from this store yet.

For a question about a product or a message you have sent, customer care is available through the contact page.

Start with the right record

A demo receipt is a local example. It has no parcel, payment or refund attached.

Keep the useful details together

For a product or order question, include the product name, size and any reference you already have.

Ask for the next step

Customer care can review your question. Do not send products anywhere until return instructions have been confirmed.

Exploring a demo receipt?

You can practise selecting items and quantities in a local return preview. Nothing is sent to customer care.

Explore local demo returnsView demo order history